Delete your account
In the app
- Open The Farmers Pantry app and sign in.
- Go to the Account tab.
- Tap Delete account, enter your password and tap Delete my account.
If you have orders still in progress, finish them first (or, if you’re a producer, complete or cancel them). The app will tell you if anything is blocking deletion.
Can’t open the app?
To ask us to delete your account, email us at business@farmers-pantry.com or use Account → Help & Support in the app. Send the request from the email address on your account so we can confirm it’s you.
What gets deleted
- Your name, email address, phone number and profile photo
- Your saved cards and your phone’s notification token
- Your follows, favorites and likes
- Your posts and comments, which are hidden from the community
- Your listings, if you’re a producer
What we keep
Order and payment records are kept with your name removed, because the other member on the order and tax, accounting and payment rules need them. We keep these for as long as the law requires, generally up to seven years. Producer verification documents and reports may be kept as long as needed to prevent fraud. Messages you sent stay in the other person’s chat history, shown as from “Deleted member”.
Deletion is permanent. You can sign up again later with the same email address. See our Privacy Policy for more.